FAQs

Are the Libraries open?
All 5 CP Regional Library buildings are open, we will re-evaluate as needed in an effort to prevent exposure and limit the spread of COVID-19. We also offer curbside pickup of materials that have been placed on hold. Please call your local library for more information.

When will in-person events at the Library resume?
All in-person Library programming events and outreach are currently canceled until it is safe to resume them. We will be reassessing the situation, so please stay tuned for more details on this website or following us on Facebook.

May I call my library?
Yes, library staff is available during regular library hours to assist patrons with renewing materials, finding information and assisting with digital downloading. If staff is not available at your local library, please call one of our other locations. You may also use the “Ask Us A Question” form on our websites.

May I use the Library’s WiFi outside the library buildings?
Access to our wireless network is available from outside library buildings where connections permit.

What is my PIN for my account?
The last four digits of your phone number.

May I still check out physical materials?
Yes, you may come in the library during library hours to browse. You may ask use our curbside service. Our digital resources are still available 24/7.

How do I renew my checked-out library materials?
There are a couple of ways to renew your materials. 1) Over the phone by calling your library during regular operating hours, 2) Log into your library account at https://cpcrl.tlcdelivers.com (you’ll need your library card number and the last four digits of your phone number)

May I place a hold on library materials?
Yes, you may call the library or place a hold online. Any items currently being held for patrons will be available to check out at Curbside Pick-Up or you may come in during library hours to pick up your material.

What e-resources can I access online?
We have a wealth of digital resources available for free 24/7 with a Library card. Visit our resources page, to learn more.

Why are items I returned lately still on my account?
Returned items may remain on your library account up to 7 days, as we are quarantining materials for staff safety.

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