Our most asked question: What is my PIN? Answer: The last four digits of your phone number |
FAQs
What is my PIN for my account?
The last four digits of your phone number.
Items are not renewing in the CPRL Go! app
Items will not renew in the app for the following reasons:
- No renewals left on the item
- No renewals allowed on the item
- There is a hold for another patron on the item
The app may not specify a reason the item is not being renewed, please check with your library for help.
In troubleshooting this issue, we have learned that some phones/tablets/devices that have low memory can cause errors when trying to use CPRL Go! If you are having issues with the app, it is recommended that you uninstall the app, then reinstall it from their device’s Play Store or App Store.
Why can't I cancel holds using the CPRL Go! App?
Try uninstalling and reinstalling the app. There has been an issue with the app for Apple users, but reinstalling it updated the app to the newest location and resolved this issue.
May I use the Library’s WiFi outside the library buildings?
Access to our wireless network is available from outside library buildings where connections permit.
How do I renew my checked-out library materials?
There are a couple of ways to renew your materials. 1) Over the phone by calling your library during regular operating hours, 2) Log into your library account at https://cpcrl.tlcdelivers.com (you’ll need your library card number and the last four digits of your phone number) and 3)come by any CPR Library.
May I place a hold on library materials?
Yes, you may call the library or place a hold online. Any items currently being held for patrons will be available to check out at Curbside Pick-Up or you may come in during library hours to pick up your material.
What e-resources can I access online?
We have a wealth of digital resources available for free 24/7 with a Library card. Visit our resources page, to learn more.
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